Who are ‘We’?

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In this policy, whenever the term ‘you’ or ‘your’ is used it refers to the reader. Additionally when you see the words ‘we’, ‘us’, ‘our’ or ‘MDG Builders.’, it refers to MDG Builders is a UK based company, with offices based at the following location

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17 ColtsFoot Corner, Ampthill, Bedfordshire, MK45 2BF, United Kingdom

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Mark Grahame & MDG Builders has been established in the building industry for  33 years (as of 2018). We carry out all kind of domestic and small commercial projects. We have the knowledge available to undertake most household building projects and we can advise on potential projects and offer a fault finding service if required. 

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If you have any questions about this privacy policy or would like to know what personal data we hold about you,

please e-mail mark@mdgbuilders.co.uk.

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What personal data do we collect?

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We will collect personal data (i.e. any information which identifies you, or which can be identified as relating to you personally) in order to carry out our day to day business activities. We’ll only collect the personal data that we need to fulfil our business activities.

Examples of the information we collect about you are:

• Organisation name

• Individuals Name

• Job title

• Address

• Phone number

• E-mail address

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Examples of activities are quotation and order processing, technical support, and communications that we believe are relevant to you because of our existing business relationships with you.

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How do we obtain personal data?

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We may collect your personal data from the following sources.

You will give us personal information when:

• you contact MDG Builders via social media/telephone or email (for example for a quotation, or to book in already quoted work.

• you provide feedback.

• you register on our website

• you supply us with a business card or other business-related communications

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We will process this information so that we can provide the products and services that you have requested or shown interest in.

Sensitive personal data

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We do not collect, store or process any sensitive personal data (i.e. medical records or criminal records) to conduct our business activities. Where necessary for recruitment and employment we may be required to perform criminal record checks and other relevant searches.

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Children’s personal information

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We do not collect, store or process any information about children.

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What will we use your data for?

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We may process your data for the following reasons:

• Legitimate interest

• Contractual Requirements

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We may process your data in order to:

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• Provide you with information that you have requested about any warrantee that we may offer. 

• Fulfil the requirements relating to quotations warrantee.

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Legitimate Interest

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We have a legitimate interest in keeping your information as required by law and for the relevant HMRC duration terms, normally 6 years including the tax year on which your work was carried out.

Marketing

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We do not use automated processing techniques to target you.

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Marketing opt-out

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You have the right to opt-out from communications. To opt-out send an e-mail to mark@mdgbuilders.co.uk with the words ‘Unsubscribe’ in the subject line. Please provide a full list of contact details you would like removed to ensure this process works effectively.

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How long do we keep information for?

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We will keep your information for as long as necessary to provide you with after-sales care for the 12-month warranty. Any invoices/quotes and payment information is kept for the duration as required by the HMRC regulations.

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Who we share your information with

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We will only use your personal information for our own day to day business activities. We do not operate any marketing sales calls or email contact what so ever, except to contact you about the service that we are or are about to provide you. We do not sell or trade your contact details with any person or organisation. We may be required by law to share your personal information with relevant authorities.

Sending personal information outside of the European Union Data protection law applies to all countries within the European Union (EU). We will only send your personal information to countries outside of the EU to:

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• Comply with a legal duty

• Comply with your instructions

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Data Security

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Your data is important to us and we take the security of your data seriously. We use the latest security certificates to identify our website and servers. If you choose not to provide your data. By providing your personal data it helps ensure that you are able to obtain the products and services that you want. We may process the necessary data you supply to us in order to do this.

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App Privacy:

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MDG builders does not store, collect, transmit or share any personal information about the user, device, location or account-specific details.

Cookie Policy

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Google Analytics Cookies On 25 May 2011 the European Directive 2009/136/EC, regarding ePrivacy and the use of cookies on websites, entered into force. The MDG Builders. website uses Google Analytics cookies for performance monitoring only. By using our website you agree that we can place these cookies on your device.

Please follow this link for more information about what Cookie information is used by Google Analytics:

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Contact

MDG Builders

33 Lea Road.

Ampthill

Bedfordshire

MK45 2PT

United Kingdom

Tel: +44 (0) 1525 630090

Mobile: mark@mdgbuilders.co.uk 

VAT No. 166353596

Additional Information: 

Main Office

Opening Hours

Monday to Friday

08.00 – 16:30

Saturday & Sunday &

UK Bank Holidays – Closed